— PRIVACY POLICY —
1. Introduction
Mirawali Mobiles is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect information obtained through our website, WhatsApp, RCS, and other communication channels.
2. Information We Collect
We may collect:
- Personal Information: Name, phone number, email
- Device Information: IP address, browser, device type
- Cookies & Tracking Data
- Message Data: WhatsApp and RCS interactions
- Transaction Details
3. Purpose of Data Collection
Data is collected to:
- Provide customer support
- Process orders and inquiries
- Send transactional and promotional messages
- Improve service quality
- Comply with legal obligations
4. Consent for WhatsApp & RCS Data Processing
Users provide explicit consent before receiving messages. Opt-in records are maintained in compliance with Meta and RCS policies.
5. Legal Basis for Processing
Data is processed based on:
- User consent
- Contractual necessity
- Legal obligations
- Legitimate business interests
6. How We Use Collected Data
Data is used strictly for business operations, communication, analytics, and service improvement.
7. Data Retention & Deletion
Data is retained only as long as necessary and securely deleted upon request or when no longer required.
8. Data Sharing with Third Parties
Data may be shared with:
- Meta (WhatsApp)
- Google services
- Telecom operators
- Cloud hosting providers
All third parties adhere to strict data protection standards.
9. Security Measures & Encryption
We use industry-standard encryption, access controls, and security practices to protect data.
10. Cookies & Tracking Technologies
Cookies help improve website performance and user experience. Users may disable cookies via browser settings.
11. Data Transfer & Storage (India-based)
Data is stored on secure servers primarily located in India, subject to applicable data protection laws.
12. User Rights
Users have the right to:
- Access personal data
- Request correction
- Request deletion
- Withdraw consent
Requests can be sent to our contact email.
13. Policy for Children
Our services are not intended for children under 18 years. We do not knowingly collect children’s data.
14. Updates to Privacy Policy
This policy may be updated periodically. Changes will be published on our website.
15. Governing Law (India)
This Privacy Policy is governed by Indian laws. Jurisdiction lies with courts in Ahmednagar, Maharashtra.
16. Contact Information
📧 Email: mirawali.m@gmail.com
📞 Phone: +91 9503787676
At Mirawali Mobiles, we blend expertise with a personal touch to bring you the best mobile experience.